Good Leadership Is Attractive

Donald Sterling bought the then San Diego Clippers basketball team in 1981 but he quickly moved the team to Los Angeles where they became the LA Clippers. Sterling and his Clippers struggled through many painful seasons and they did not have their first winning season until the 1991–92 season, 11 years into his ownership. In Sterling’s 33 years of owning the Clippers through 2013–14, the Clippers lost 50 or more games 22 times, 60 or more on eight occasions, and 70 games once. Sporting News described Sterling as “one of the worst owners in basketball for decades”, while The New York Times and Forbes called him the “worst owner” in sports, and an analyst noted that under Sterling’s ownership, from his purchasing the Clippers in 1981 through 2013-14, the Clippers achieved the worst winning percentage in all four major American sports leagues. It wasn’t just a failure to win. The
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5 Mantras Every Leader Should Live

Leadership is challenging. It requires a high level of energy, constantly redefining priorities, and ever increasing capacity. It is also the greatest opportunity to make a real impact in the lives of others.   These five mantras should be internalized by any leader who wants to lead effectively.   Mantra 1. “Always stay a student” The legendary MMA fighter Frank Shamrock said, “Always stay a student.” Leaders who stay humble, approachable, and hungry are constantly learning, growing and therefore becoming more and more valuable.   Mantra 2. “Business Is About Relationships” My friend Jeff Rust, founded a company called Corporate Alliance where the fundamental belief is that Business is About Relationships” My experience has taught me the same thing. Leaders who recognize they are in the people business and value relationships get farther faster because leadership begins and ends with people.   Mantra 3. You can’t lead people without loving them Love is about motive and action. Leaders who seek to serve lead
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The Three E’s of Great Conversation

My wife Sarah is a great conversationalist. She connects well with others; people love talking to her and they often describe her by saying, “it feels like I’ve known her my whole life.” Those are goals we should all strive for – especially as leaders. Over the years, I have watched her in conversation with others and I’ve deciphered that great conversations require 3 E’s: – Engagement, Energy & Empathy A great conversation first requires engagement. How often are we distracted in a conversation? With texts, email or wandering though processes. When we are engaged both physically (through body language & eye contact) & mentally (through concentration & focus) we make the other person feel important. The second part of a great conversation is energy. Think about how you show up for a potential client or a friend you haven’t seen in years. There is an energy you bring to
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Great Advice for Fathers and Leaders Alike

Last week was Fathers Day I’ve reflected a lot on what my own father taught me. Both in words & actions. One of the lessons my father taught me was that a father’s role is to: Preside, Provide & Protect. If a Father provides then he leads by example. He takes on the responsibility of leading both by example & instruction. He lives & prioritizes the values that he wants the family to embody. As a provider he is charged with working hard, continually growing and adding value in a way that takes care of the needs of his family. To be an effective provider he needs to be a doer. And ultimately a Father must protect his family. Not only physically but emotionally & spiritually. Obviously if the situation arises he would fight off an intruder but the day to day responsibility is to make sure his family feels
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Do You Love Reading?

Statistically very few Americans will read any books after High School, but I personally didn’t discover a love of reading until after High School. I had mentors that promoted reading for personal & professional development & I took it to heart. I have read thousands of books. Usually a couple a week on leadership, communication, relationships, high performance, parenting, psychology, history, etc… Reading has enriched my life & continues to make me better. I want my kids to establish this habit earlier than I did. They actually love to read & I want to encourage that but also add some non-fiction, personal development to their repertoire. So I grabbed a bunch of my favorite books & put together a summer reading library & an incentive program for them to read & review them. After reading the books, my kids will do a video review that I’ll post online so you
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What Creates Influence?

J. R. Miller said, “No one can understand that mysterious thing we call influence … yet … everyone of us continually exerts influence, either to heal, to bless, to leave marks of beauty; or to wound, to hurt, to poison, to stain others lives.” What is influence? According to the dictionary, influence is “the power to sway or effect based on prestige, wealth, ability or position.” That definition would seem to suggest that affluence determines influence. And yet, one of the poorest women, in terms of financial wealth, the world has ever known was also one of the most influential: Mother Teresa. In a life devoid of materialism, Mother Teresa spread her influence of love and selflessness around the world. It was her lack of position, as we normally think of it, which touched so many. As much as anything she did, it was her words that spread a legacy
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People Join Companies But They Leave Bosses

This week I spoke for a Pharmaceutical company. In preparation for my speech I interviewed a couple of their sales reps over the phone and went on a ride along with another rep. I found it interesting that all of them at some point brought up their loyalty based off of the relationship they had with their manager. They said things like: “If you connect with the right manager it will make all the difference” “I left my last company because of my manager and I’m staying here because I have a great manager”   You’ve probably heard the saying that people join companies but they leave bosses.   The bureau of labor statistics reports that today’s average worker will have fifteen to twenty jobs before they retire and the #1 reason for changing jobs is bad management/bad culture.   Le Roy H. Kurtz of General Motors once poignantly observed:
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How Often Are You Having a Culture Conversation?

This week on my podcast I interviewed Tim Sanders, NY Times best selling author and leadership expert. One of the great points that Tim made was that leaders who want to build a strong culture need to have culture conversations often.   He used the example of Zappos and how often they discussed culture within their organization. From the call center employee up to CEO, Tony Hsieh, they had culture conversations on a very regular basis.   I was thinking about that idea yesterday as I was at a conference talking to Chris Tomasso, who is the CEO of First Watch Restaurants.  We were talking about our friend, Ken Pendery, who is now the Chairman of First Watch restaurants. I asked him what Ken’s role is and his response surprised me. He said Ken is the Chief Culture Officer, which means that his job is to go and have conversations
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Why Do Leaders Fail?

One of the speakers I brought to The Leadership Inc Institute last year was Dr. Clinton Longnecker. Dr. Longenecker discussed leadership with a group of 50 leaders from various companies in Salt Lake City, UT. One of the fascinating discussions stemmed from the question, Why Do Leaders Fail?   There are probably a myriad of answers as to why leaders fail, but I want to boil it down to three “ins” that need to be out. 1.Incongruency 2. Incompetency 3. Inconsistency   Incongruency – when leaders are not congruent they erode their influence and create distrust. We see this when a leader’s actions are contrary to their words; when the expectations or standards don’t apply to themselves, or when they don’t live the values they profess. To avoid failure in this area, leaders need to practice what they preach and set an example that people can follow.   Incompetency –
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Truly Successful People Value Growth

One of the things I have observed from truly successful people is that they value growth. They are constantly learning & getting better and to facilitate that growth they remain humble. After hours, weeks and years of hard work, it is amazing when that hard work starts to pay off and you start to see success and your goals coming to fruition. But so many fall into a similar trap as they begin to experience some success: a lack of humility. These words from Wynton Marsalis, the Pulitzer-prize winning musician and composer, serve as a necessary reminder when you begin to experience success: “You can tell when someone is truly humble, because they consistently observe and listen, the humble improve. They don’t assume, ‘I know the way.’ Humility engenders learning because it beats back the arrogance that puts blinders on. It leaves you open for truths to reveal themselves.” You
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