Great Advice for Fathers and Leaders Alike

Last week was Fathers Day I’ve reflected a lot on what my own father taught me. Both in words & actions. One of the lessons my father taught me was that a father’s role is to: Preside, Provide & Protect. If a Father provides then he leads by example. He takes on the responsibility of leading both by example & instruction. He lives & prioritizes the values that he wants the family to embody. As a provider he is charged with working hard, continually growing and adding value in a way that takes care of the needs of his family. To be an effective provider he needs to be a doer. And ultimately a Father must protect his family. Not only physically but emotionally & spiritually. Obviously if the situation arises he would fight off an intruder but the day to day responsibility is to make sure his family feels
Continue Reading

The Strength To Be Humble

I love these thoughts on humility written by Lloyd D. Newell. I think humility is very misunderstood & at the same time absolutely essential to great leadership.     The Strength to be Humble by Lloyd D. Newell   A national newspaper grabbed attention recently with this headline: “The Best Bosses Are Humble Bosses.” At first, that may seem to contradict conventional wisdom – that a good leader is dynamic, dominating, and bold. But it’s been found that people who work for humble bosses exhibit better teamwork and perform at higher levels. Not surprisingly, when a leader listens to the perspective of others and constantly seeks to learn and improve, the people who follow that leader are more likely to do the same. That doesn’t mean leaders should be passive or indifferent. On the contrary, as one expert observed: “Humble leaders can also be highly competitive and ambitious. But they
Continue Reading

3 Questions to Ask Yourself

  New York Times bestselling author Brendan Burchard proposed three questions we should ask ourselves. As you finish a project, contribute to the team or look for ways to add value as a partner leader, I want you to ask yourself these three questions on a regular basis. I personally put them on a sticky note on my to look at as I sit down to create. Answering all three in the affirmative will accomplish that goal. Question 1: Is what I am creating/contributing distinct? Is your contribution different in a significant way? Is it adding value in a way that no one else has done? Does it stand out? Does it look and feel aesthetically unique? Is it something that will impress people because it is coming from an angle that others haven’t thought of? It’s not crazy or out there, but it is distinct and stands out. Question
Continue Reading

Leadership and Empathy Go Hand In Hand

  Great leaders understand that they are in the people business. • We need leaders who care more about people than they do numbers. • We need leaders who focus on being interested, not interesting. • We need leaders who use influence, not authority, to get things done. • We need leaders who talk with people, not at people. • We need leaders who truly care. If we understand that leadership begins and ends with people, then we understand the need to develop relationships, make connections, partner with our people, and show empathy. Empathy is the ability to mutually experience the thoughts, emotions, and direct experience of others. Empathy helps us lead individually not collectively. Empathy gives us unique insight into people. Empathy encourages leaders to understand the root cause behind poor performance. Empathy allows leaders to build and develop relationships with those they lead. Empathy as a state of
Continue Reading

Wisdom from Brene Brown

Brene Brown has a new Netflix Special, The Call To Courage. If you don’t know who Brene Brown is … have you been living under a rock? Brene studies vulnerability, courage and shame and is on a mission to help people understand the power of vulnerability. Her definition of vulnerability is when we are willing to try not knowing what the outcome will be. We are vulnerable when we decide to have a tough conversation, when we share our mistakes & apologize, when we make a sales call or present our ideas. In all of those situations you don’t know the outcome & it takes courage & vulnerability to try. In Brene’s special she had two lines that hit me and I think they are worth sharing & exploring. “We talk about people, but we don’t really talk to people” – I often talk to leaders about conversational leadership and
Continue Reading

What Creates Influence?

J. R. Miller said, “No one can understand that mysterious thing we call influence … yet … everyone of us continually exerts influence, either to heal, to bless, to leave marks of beauty; or to wound, to hurt, to poison, to stain others lives.” What is influence? According to the dictionary, influence is “the power to sway or effect based on prestige, wealth, ability or position.” That definition would seem to suggest that affluence determines influence. And yet, one of the poorest women, in terms of financial wealth, the world has ever known was also one of the most influential: Mother Teresa. In a life devoid of materialism, Mother Teresa spread her influence of love and selflessness around the world. It was her lack of position, as we normally think of it, which touched so many. As much as anything she did, it was her words that spread a legacy
Continue Reading

The Case For Storytelling

When I was twenty-one years old, my brother Scott and I started a business together. I quickly discovered that I didn’t have a lot of credibility when it came to influencing others. We had marginal success but not the kind we were after. So I started to study communication and influence. I read books, attended seminars, listened to audio programs, and practiced what I learned. Through my study I found some keys to how to tell my story and communicate my message that caused people to listen and to eventually follow me. We ended up building that business to over $20 million dollars in annual revenue while still in our twenties. I since have had a chance to share my influence strategies, as a speaker and author, with hundreds of thousands of people around the world. What I’ve discovered is that when it comes to communicating with others, most speakers,
Continue Reading

People Join Companies But They Leave Bosses

This week I spoke for a Pharmaceutical company. In preparation for my speech I interviewed a couple of their sales reps over the phone and went on a ride along with another rep. I found it interesting that all of them at some point brought up their loyalty based off of the relationship they had with their manager. They said things like: “If you connect with the right manager it will make all the difference” “I left my last company because of my manager and I’m staying here because I have a great manager”   You’ve probably heard the saying that people join companies but they leave bosses.   The bureau of labor statistics reports that today’s average worker will have fifteen to twenty jobs before they retire and the #1 reason for changing jobs is bad management/bad culture.   Le Roy H. Kurtz of General Motors once poignantly observed:
Continue Reading

How Often Are You Having a Culture Conversation?

This week on my podcast I interviewed Tim Sanders, NY Times best selling author and leadership expert. One of the great points that Tim made was that leaders who want to build a strong culture need to have culture conversations often.   He used the example of Zappos and how often they discussed culture within their organization. From the call center employee up to CEO, Tony Hsieh, they had culture conversations on a very regular basis.   I was thinking about that idea yesterday as I was at a conference talking to Chris Tomasso, who is the CEO of First Watch Restaurants.  We were talking about our friend, Ken Pendery, who is now the Chairman of First Watch restaurants. I asked him what Ken’s role is and his response surprised me. He said Ken is the Chief Culture Officer, which means that his job is to go and have conversations
Continue Reading

Why Do Leaders Fail?

One of the speakers I brought to The Leadership Inc Institute last year was Dr. Clinton Longnecker. Dr. Longenecker discussed leadership with a group of 50 leaders from various companies in Salt Lake City, UT. One of the fascinating discussions stemmed from the question, Why Do Leaders Fail?   There are probably a myriad of answers as to why leaders fail, but I want to boil it down to three “ins” that need to be out. 1.Incongruency 2. Incompetency 3. Inconsistency   Incongruency – when leaders are not congruent they erode their influence and create distrust. We see this when a leader’s actions are contrary to their words; when the expectations or standards don’t apply to themselves, or when they don’t live the values they profess. To avoid failure in this area, leaders need to practice what they preach and set an example that people can follow.   Incompetency –
Continue Reading