How to Deal With Negative Feedback

We all get negative feedback at times. That can come by way of a performance review, a critic, a well-meaning friend, rejection or through other tough experiences. We will all face mistakes, failures, and naysayers at some point – so the question isn’t how do we avoid negative feedback, but rather what do we do with it.   What drove me to write this post was the survey feedback I received from a particular conference a couple of years ago. I was the closing keynote speaker on leadership to a state association of CPAs. I felt the conference went well and the feedback was positive and afterwards as we had agreed to before – the client sent me the evaluation forms.   I received some great feedback. Here are a couple of comments: –       Ty was excellent, bring him back –       This was my favorite session of the two days
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What Make You Memorable

Last week I was out of town and my wife went to a play with our oldest daughter so she hired a babysitter for the younger three kids. This was a new babysitter for us and the kids loved her. She played with them, got to know them and cleaned the house before Sarah got home. She was great! But that wasn’t what makes her memorable. She did something that I’ve never seen before. She left our kids a present to open the next morning. It had some candy, toys and a teddy bear. Our kids were over the moon with this small gesture and now they won’t stop asking when she can babysit again. What an awesome example of doing an amazing job, as we all should, and then doing that extra, thoughtful, extraordinary thing that makes you memorable. I think it’s a lesson for all of us –
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Two Keys To Success

I was listening to a podcast where CJ McCollum (shooting guard for the Portland Trailblazers) was talking to Brian Koppelman (filmmaker who wrote and produced Rounders, Oceans 13 & his current show, Billions) Brian made a great point that two of the keys to success are: Being present Being comfortable in your own skin Being present is harder & harder in our busy, technology driven world & for that reason it is even more important. Being present with the people you are with is crucial to connection but being present in your work is also crucial to your effectiveness. Learning to eliminate distractions, turn down the noise & focus are skills of the highly successful. Being comfortable in your own skin is harder to teach. It eludes many people and their can be many reasons for that. I don’t know all the answers but a couple things that help are:
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10 Tips for Being Nonjudgmental

We are all judgmental.  It’s just human nature.  Even though it’s in our nature to judge, it’s not always helpful and often turns into a hindrance. There is a definite difference between making judgments and being judgmental. Being judgmental can keep us from building relationships, harm those relationships we already have and keep us isolated.  As Walt Whitman said “Be curious, not judgmental”. These 10 tips for being nonjudgmental from Sheri Van Dijk can help make the distinction. Remember that being nonjudgmental isn’t about turning a positive into a negative; it’s about being neutral, neither positive nor negative.. Reducing your negative judgments will reduce your level of anger and other painful emotions. Keep in mind that judging is like adding fuel to the fire of your emotion; it only increases your painful emotions. You can often reduce a behavior just by counting how often you’re engaging in that behavior. If you get overwhelmed
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5 Powerfully Simple Presentation Tips

I get asked for presentation advice all the time, so here are five tips that will help make your presentations more engaging & effective.   Get Rid of Pleasantries – There is no need to talk about the weather, how grateful you are to be there, to apologize, or reintroduce yourself. You only have a few seconds to grab their attention so start with a question or jump into your content. Make it Conversational – Act like you are speaking to one person. Make it conversational. Ask questions. If it is a small group you might create dialogue, with a large audience ask questions and give a pause for people to think about the question. Keep them engaged in the conversation. Tell Stories – People love stories. Stories inspire, stories motivate—stories evoke emotion in people that causes them to respond, to take action, to adopt your ideas, and buy your
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Six Ways To Make People Like You

  When it comes to books about networking, building relationships and working with people, the undisputed classic is “How To Win Friends and Influence People.” Dale Carnegie wrote the book in 1936 and it has been read by millions of people since. One of the great realizations in the book is that although some people are more extroverted or affable, working with people is a learned skill that anyone can master. In the second section of the book, Carnegie offers what he calls “Six Ways To Make People Like You.” These are simple suggestions that can make a huge difference in the way you work with people.   #1 – Be Genuinely Interested In Other People. Studies show that the most frequently said word is “I.” People love to talk about themselves, their lives, their hobbies, their families, their passions, etc. When you interact with people, ask questions and allow
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Energizers vs. Drainers

We are all busy.  Running from this to that to the next.  It’s just the pace of life these days.  While a lot of that busyness is necessary and enjoyable, it also is a drain on our energy.  We only have so much energy and we need to make sure we spending the majority time, or at least our discretionary time, on activities that energize us and not drain us.   Below are two lists, the first a list of “energizers” and the second a list of “drainers”.  While sometimes “drainers” cannot be avoided and are a necessary part of life, we can look for healthy ways to reduce or eliminate them.  When we look for opportunities to do more on the “energizers” list, we find ourselves feeling more positive, enthusiastic and hopeful.   Things That Energize Me Hanging out with people who inspire me Loving my children Teaching Reading books Developing ideas Exercise Hobbies I
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The Leadership Attribute That No One Is Talking About But Every Leader Needs

Last week I had lunch with an executive team following my speech at their leadership conference. One of them asked, “In your opinion, what is the most important leadership attribute?” I said, “My answer will probably surprise you because it is a leadership attribute that nobody is talking about but every leader needs – I think it is meekness.” He questioned me – “Meekness?!” You see, meekness is crucial but it’s misunderstood. Robert Wells said, “We don’t usually think of successful executives as meek; nor can we accept the idea of a “meek,” successful quarterback on a winning football team. In fact, to us, success in anything seems to involve quite the opposite. In the minds of many, meek means being submissive, passive, retiring, placid. Their mental image of a meek person is that of a compliant “doormat” who is so timid and unassertive that he accomplishes nothing, seeks nothing,
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Authenticity Gives You Power

My friend, Sandra Joseph, is a big time Broadway star.  She played the part of Christine Daae in Phantom of the Opera on Broadway for nearly a decade.  She is an incredible actress with an even more incredible voice, but what I think I love most is her story. Sandra was a struggling actress in New York City when she was given the opportunity to try out for the part of Christine.  She went into the audition so nervous that her mouth became dry and her lips stuck to her teeth.  Not exactly the best way to make a good impression.  She was offered a part in the chorus but not the lead. A few years later, she was given the opportunity to audition again.  This time she wasn’t going to let her nerves get to her, but she overcompensated and really over did it.  She was not offered any
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One of The Biggest Keys to Influence & Charisma

  We all know someone who is charismatic. They have a charm that can inspire devotion in others. My question is: What creates that type of Charisma? What produces that type of presence? One of the biggest keys to influence and charisma is being genuinely happy for other people’s success. When someone achieves something great – do you feel threatened by their success or do you celebrate it? One of the surest signs of someone being comfortable in their own skin is how they see others and how they can separate others experiences and achievements from their own. Too many people subscribe to the idea that tearing others down actually builds you up and it’s just not true. It makes you look weak and insecure because that is where it is actually coming from. People who are secure with who they are genuinely happy for others, they celebrate their success
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