Correct communication is key to success in any type of leadership. But often, we run into individuals who miss the mark.
An aggressive communicator will dominate communication, using body language, loud speech and intimidation to steer a conversation to suit their needs. They leave the conversation with the mindset “I’m ok, you’re not.”
Assertive communication is what we are aiming for. An assertive communicator makes sure their voice is heard, but also all the other voices around them. They set the tone of open communication, creating a relaxing environment where real work can be accomplished. They leave the conversation with the mindset “You’re ok, I’m ok.”