Step 1. – Focus on the 1 you are talking to. Don’t look around the room or be distracted by your phone. Focus only on the 1 person in front of you. Step 2 – Follow the rule of 2. In an effort to make the conversation about them & not about you. Anytime they share something about themselves, ask 2 questions before you share anything about yourself. Step 3 – Say their name 3 times. This will help you remember their name, so weave it into the conversation 3 times. Step 4 – Do something 4 them.