Attitudes Are Contagious

I received an email last week from a lady thanking me for our first encounter (which I don’t remember) and it is a funny little story that proves the power of our attitudes. In her words… The first time I met you and Scott – we were on the elevator at The Wells Fargo Building – the day I checked out the company. You were both happy, enthused, I was tired & grumpy and you said “so how are you liking the event so far?” I said “I’m not all that high on info given via happy clappy propaganda”…. you looked at each other and the elevator doors opened and you HIGH FIVED ME and walked out! You BOTH freaking HIGH FIVED me!! I couldn’t do anything but laugh at my grumpy self, I was stunned and joined after all,,,,,,, i will never not giggle at that day ……. who
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I Can Do It!

If you have read any of my earlier posts you have probably heard me talk about the power of our self-talk. I think all too often we sabotage ourselves and destroy our self-esteem with “I can’t”, “I’m horrible”, “I always screw up.” etc… With my kids, I have outlawed the word “Can’t” in our house with the idea of teaching this lesson. Last week I took my two year old Tanner to swim lessons. About half way through the class the teacher told us to put the kids on the side of the wall and have them climb along the side by holding onto the edge. Tanner automatically started freaking out and yelling “I Can’t!” I stopped him and said, “Tanner, say I can do it!” He got a big smile on his face, his whole posture changed and he yelled “I can do it” as he climbed along the
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The 4 P’s That Drive People

If you are an influencer (a speaker, author, leader, salesman or marketer) than it is important to know your audience. When it comes to knowing your audience the #1 thing you need to understand is what drives people. There are four primary motivations that drive all people – I call them the 4 Ps. -Pleasure -Prestige -Payoff -Productivity 1) Pleasure – people naturally seek pleasure and enjoyment. Is your benefit going to provide pleasure? Will it make their life fun? If so, people will be driven to buy your product, follow your strategy, etc… 2. Prestige – another driving force for people is an increase in their prestige. Show them that they will be viewed as more credible, looked up to, seen as a leader and they will be motivated by your message. 3) Payoff – The third motivation is a payoff. This can come in the form of many
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Stop Blaming – Take Responsibility

Unsuccessful people blame external circumstances; successful people internalize responsibility for their results. This represents a new way of thinking; a paradigm shift that is necessary for your progress. Until this shift takes place the unsuccessful continue to get more and more of what they don’t want, and (comically) it is never their fault. I came across the poem below a couple years ago and it illustrates what I am talking about. It’s one of my favorites. -When the other fellow takes a long time, he’s slow. -When I take a long time, I’m thorough. -When the other fellow doesn’t do it, he’s lazy, -When I don’t do it, I’m busy. -When the other fellow does something without being told, he’s overstepping his bounds. -When I do it, that’s initiative. -When the other fellow overlooks a rule of etiquette, he’s rude. -When I skip a few rules, I’m original. -When the
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What Could You Do If You Believed You Couldn’t Fail?

I’ve thought about that question a lot. What could you do if you believed you couldn’t fail? I have seen many times that it is not the challenge that holds us back but ourselves. I want to share a cool story to illustrate my point – hope you enjoy. A business executive was deep in debt and could see no way out. Creditors were closing in on him. Suppliers were demanding payment. He sat on the park thinking if anything could save his Company from bankruptcy. Suddenly an old man appeared before him. “I can see that something is troubling you”, he said. After listening to the executive’s woes, the old man said, “I believe I can help you”. He asked the man his name, wrote out a cheque, and pushed it into his hand saying, “Take this money. Meet me here exactly one year from today, and you can
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The Easiest Choice Isn’t The Best

The easiest thing to do when the alarm clock rings would be to roll over and go back to sleep. Yet if you made that choice every day you would never get anything accomplished. —————————————- The easiest thing to do when troubles come your way would be to look for someone else to blame. Yet even if you find who is to blame, that’s not going to remedy the situation. —————————————- The easiest thing to do when faced with a challenge would be to run away and hide. Yet when you do that, the challenge becomes even more difficult the next timeyou encounter it, and eventually you’ll be unable to avoid it. —————————————- Taking the easy way out is never really easy, not in the long run. Rather than seeking the easiest choice, seek the choice that will fill your life and your world with the most value. —————————————- Rather
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Leadership From The Follower’s Perspective

I believe that leadership is our scarcest resource and yet our most needed commodity. In business, politics, education, church & family – everything rises and falls on leadership. Today I wanted to explore leadership from the follower’s point of view, with three questions that every follower, consciously or unconsciously, asks about the leader. In a recent interview John Maxwell posed these questions – stating that every follower asks: -Do You Care For Me? -Can You Help Me? -Can I Trust You? Question #1 – Do You Care For Me? A follower first looks at do you care for me? Do you have a heart for me? What are your real motives? As a leader our motives need to be pure and we need to truly care for those we lead. Our heart comes through to those we lead in subtle ways. Are we inward focused (selfish) or outward focused (selfless)?
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Merry Christmas & Happy Holidays

This week I want to wish all of you a Merry Christmas and Happy Holidays! I love this time of year. I love spending time with family and friends. I love the excitement and anticipation that my kids have. But mostly I love the spirit of good will that people have this time of year. One of the Christmas’ that I remember most was when i was 18 years old. This was the Christmas that I learned about the power of spirit of Christmas. When I was in high school, I decided that our DECA club needed to do something that brought us together and provided service. As we discussed it, one of the girls suggested we provide Christmas for a family who needed it. We all got on board, soliciting donations, money, and food. With a monumental effort, we showed up Christmas Eve at the front door of a
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Red Rubber Ball

This weekend I had a chance to meet Kevin Carroll and hear him speak. Kevin is an amazing individual. He is the author of three books, speaks five languages and has spoken to many of the largest corporations and organizations. But more than anything, Kevin is genuine and real. He is a true success story: coming from the worst of circumstances and making a major impact in the world. Kevin grew up in Philadelphia without a father and a drug addict mother. Through a series of events he and his two brothers ended up being raised by his grandfather. Near his grandfather’s home, Kevin found a red rubber ball at a park that was the first toy he could call his own. Playing with the ball was a great stress reliever and helped him to make friends as well. The red rubber ball was his inspiration and helped Kevin to
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Care: A Great Investment

As a leader it is imperative that you invest in your people everyday. You’ve heard about going the extra mile, reaching above and beyond. If you want to be a person of influence, going the extra mile is exactly what investing in people is all about. Let me give you a great example of that. In 2003 on “Good Morning America,” Charlie Gibson was interviewing General Earl Hailston of the United States Marine Corps. General Hailson and his Marines were stationed a few miles outside of Iraq waiting to go to war. Throughout the interview they discussed the morale of the troops, and the plan and purpose of the mission. Then at the end of the interview, Charlie asked an interesting question. He said, “General do you have any hobbies, anything that you like to do other than your career?” General Hailston replied, “I do, I love photography and particularly
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