Relevant Leadership Blog

Listening Equals Love

Have you ever heard or read a quote that made you stop & ask to hear it again?   Yesterday that happened with this quote by David Augsburger: “Being heard is so close to being loved that for the average person they are almost indistinguishable.”   Isn’t that powerful?!   Listening is a skill we all need to work on. Whether it’s in leadership, in relationships, in friendships or parenthood – we can probably all improve in this area.   Especially at a time of crisis when people are hurting, confused, anxious & scared, they need to feel loved (in

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Do’s and Don’ts of A Good Listener

Listening is an essential skill in business and life. We could all improve our relationships by improving our listening skills. Below is a list of do’s and don’ts to help you brush up on your listening skills.   Do – Maintain eye contact Limit your talking Focus on the speaker Ask questions Manage your emotions Listen with your eyes and ears Listen for ideas and opportunities Remain open to the conversation Confirm understanding, paraphrase Give nonverbal messages that you are listening (nod, smiles) Ignore distractions   Don’t – Interrupt Show signs of impatience Judge or argue mentally Multitask during a

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The Three E’s of Great Conversation

My wife Sarah is a great conversationalist. She connects well with others; people love talking to her and they often describe her by saying, “it feels like I’ve known her my whole life.” Those are goals we should all strive for – especially as leaders. Over the years, I have watched her in conversation with others and I’ve deciphered that great conversations require 3 E’s: – Engagement, Energy & Empathy A great conversation first requires engagement. How often are we distracted in a conversation? With texts, email or wandering though processes. When we are engaged both physically (through body language

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How Do You Listen?

The focus of an influencer is always on the audience. If you are a speaker – it’s about the people listening to you. If you are in sales – it’s about your customer or prospect. If you are a leader – it’s about the people you are leading. If you are a teacher – it’s about your students. If you are a parent – it’s about your children Almost everyone has this backwards. They think being influential means they need to become polished or powerful. Influence, though, is all about the audience. Be it an audience of one or one

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The Goal is Connection, Not Perfection

When it comes to communication, whether you are speaking to a large audience, selling to an individual, teaching a class or having a conversation with your spouse, I believe that most of us aim at the wrong target. When you read any book on communication, or if you ask anyone what their goal is for their presentation – they will talk about making it perfect. They want you to have the right opening, structure the presentation correctly, back up every point, make it engaging, and close in a memorable way. I agree with all of those concepts (in fact I

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