Relevant Leadership Blog

People Join Companies But They Leave Bosses

This week I spoke for a Pharmaceutical company. In preparation for my speech I interviewed a couple of their sales reps over the phone and went on a ride along with another rep. I found it interesting that all of them at some point brought up their loyalty based off of the relationship they had with their manager. They said things like: “If you connect with the right manager it will make all the difference” “I left my last company because of my manager and I’m staying here because I have a great manager”   You’ve probably heard the saying

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How Often Are You Having a Culture Conversation?

This week on my podcast I interviewed Tim Sanders, NY Times best selling author and leadership expert. One of the great points that Tim made was that leaders who want to build a strong culture need to have culture conversations often.   He used the example of Zappos and how often they discussed culture within their organization. From the call center employee up to CEO, Tony Hsieh, they had culture conversations on a very regular basis.   I was thinking about that idea yesterday as I was at a conference talking to Chris Tomasso, who is the CEO of First

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Why Do Leaders Fail?

One of the speakers I brought to The Leadership Inc Institute last year was Dr. Clinton Longnecker. Dr. Longenecker discussed leadership with a group of 50 leaders from various companies in Salt Lake City, UT. One of the fascinating discussions stemmed from the question, Why Do Leaders Fail?   There are probably a myriad of answers as to why leaders fail, but I want to boil it down to three “ins” that need to be out. 1.Incongruency 2. Incompetency 3. Inconsistency   Incongruency – when leaders are not congruent they erode their influence and create distrust. We see this when

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Truly Successful People Value Growth

One of the things I have observed from truly successful people is that they value growth. They are constantly learning & getting better and to facilitate that growth they remain humble. After hours, weeks and years of hard work, it is amazing when that hard work starts to pay off and you start to see success and your goals coming to fruition. But so many fall into a similar trap as they begin to experience some success: a lack of humility. These words from Wynton Marsalis, the Pulitzer-prize winning musician and composer, serve as a necessary reminder when you begin

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Better Motives Lead to Better Collaboration

Yesterday we hosted our Leadership Inc Institute and the trainer was Neil Staker.   We spent the day talking about collaboration and communication – it was great.   One of the points that stood out to me was that when it comes to dealing with people, our motives are more important than our behavior.   Why? Because better motives lead to better collaboration.   Even when we behave correctly (do the right things) if our motives are off, it can impact how it’s received and therefore the outcome.   Here are some examples: Offering advice under the guise of being

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Effort Is A Skill

On Nov 14 in the NBA the Jimmy Butler saga ended when the Minnesota Timberwolves trader Butler to the Philadelphia 76ers for Robert Covington and Dario Saric. If you aren’t a basketball fan, Butler was demanding a trade and it turned into an ugly ordeal. The interesting thing has been how much better the Timberwolves have been since the trade. A big reason for the uptick is the addition of Robert Covington. Covington is a skilled player but nobody would argue he’s more skilled than Jimmy Butler. What he brings to the table is an intangible that’s hard to measure.

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How Do You Respond To Crisis?

Last year after only a couple of weeks on the job, UBER CEO Dara Khosrowshahi was faced with a crisis. Government officials in London announced that they would not be renewing Uber’s license to operate in the city. Being shut down and in essence kicked out of one of the most popular cities in the world is a monumental crisis for a company like Uber. How would you respond? Crisis often brings out the worst in us. We react. Get emotional. Say things we regret. Lash out. It’s usually ugly. Instead, Uber’s Chief Executive sent an email to employees that showed

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Leadership = Solving Problems

  Leadership = Solving Problems A few weeks ago we realized that we lost the one and only key to one of our four-wheelers at our cabin. I rolled it up the trailer and took it to the local ATV shop and asked them to put in a new ignition so that we could have a new key. They had to order in the part and so it would take a couple of days. They called three days later saying that it was done but I wasn’t heading back to our cabin for another week. When I arrived to pick

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How Does Influence Work In The Real World?

Last week I spoke at a conference in Sun Valley, Idaho. It was a great event but one of the highlights for me was to get to be with three of my favorite people. David Jobe, Paul Hineman, and Jim Crystal. These three have become some of my best friends and strongest advocates but I think they represent to me what Influence really looks like. Each are involved in different capacities in the food industry. They have build successful careers, stellar reputations and meaningful relationships. As I’ve gotten to know each of them, their generosity has amazed me. They are

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What Make You Memorable

Last week I was out of town and my wife went to a play with our oldest daughter so she hired a babysitter for the younger three kids. This was a new babysitter for us and the kids loved her. She played with them, got to know them and cleaned the house before Sarah got home. She was great! But that wasn’t what makes her memorable. She did something that I’ve never seen before. She left our kids a present to open the next morning. It had some candy, toys and a teddy bear. Our kids were over the moon

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