Your Leadership Creates Your Results

I believe we choose the level of influence we have with our people based on the approach to leadership we choose to take. In my observation there are three distinct approaches to leadership and each derives a different result.   Pretentious Leaders create contempt. Pretentious leaders are driven by ego. Their focus is not on their people; it’s on them. They choose style over function. When a leader is conceited, fake, disinterested or abrasive, they create feelings of resentment with their people. The lack of respect erodes trust and invites desires to undermine the leader’s authority. It’s easy to blame problems on your people and even to fire people who seem to be a thorn in your side, but those fixes are never more than temporary. I want to be clear that pretentious leadership creates contempt.   Positional Leaders create compliance. When leaders rely on position or authority they are
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3 Things Service Does For You

At this time of year many people are service oriented and look for ways to make a difference for others. It is one of the reasons I love the holiday season. And although service is about helping the other person, providing service is truly reciprocal. Here are three ways service also serves the server. Service Makes You Happier When I was in high school, I decided that our DECA club needed to do something that brought us together and provided service. As we discussed it, one of the girls suggested we provide Christmas for a family who needed it. We all got on board, soliciting donations, money, and food. With a monumental effort, we showed up Christmas Eve at the front door of a tiny home in downtown Denver with three SUV’s packed full of Christmas. We had toys, candy and clothes for the four kids, food to fill their
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How To Keep The Proper Perspective

Regardless of what you do, there are times we all lose sight of why we do it. In those moments – what gets you back on track and gives you perspective? I had a chance to sit down with my friend Sandra Joseph to talk about this dilemma and she has an interesting perspective as well as an incredible idea. Ty: Hi, I’m here with my good friend Sandra Joseph and Sandra has an amazing story.  Sandra was Christine in Phantom of the Opera for more than ten years, the longest running Christine in their history.  Obviously, Sandra has an incredible voice, but to me, you have an amazing story too.  One of my favorite parts of your story is this idea of the perspective box.  It’s just a cool concept and I think it’s so helpful for people to understand, to think about in their own life and what
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The True Measure of Leadership

Who is the best football coach in the history of the National Football League? If you were to go by who has won the most Super Bowls then it is tie between Chuck Noll and Bill Belichick, who have both won four Super Bowls. If you were to judge by winning percentage then Vince Lombardi is the best coach with a winning percentage of .740. If we judge football coaches as leaders then is winning percentage or titles won the correct barometer? Is it fair to judge a leader simply by the number of followers they have – like a popularity contest? Or is the ideal standard based on bottom line revenue and growth? The question isn’t who won the most games in the NFL or who won the most Super Bowls in the NFL – the question is who is the best coach in the history of the NFL? 
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Be With Your People

Building genuine relationships with those you lead is key for being a successful leader – a partner leader. One of the best ways to do this is to be with those you lead. Spend time with the people you serve. Rub shoulders with them. Live where they live. Understand what their duties are, their responsibilities, their challenges. See things from their vantage point, at eye level. The Marine Corps calls this “eyeball” leadership, where officers take time to walk in lockstep with those they are training and experience exactly what they are experiencing. They get in the trenches with them, literally. The result is a cohesiveness, a closeness, a feeling of unity that couldn’t be acquired any other way. “Walk slowly through the crowd,” advises John Maxwell. “Remember people’s names, smile at everyone, and be quick to offer help. People don’t care how much you know until they know how
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Integrity Affects Your Bottom Line

Integrity is often talked about as a soft topic, and in business it seems that it is overlooked or forgotten. One thing we have to recognize though is that Integrity affects the bottom line of your business. Several years ago, I was hired to speak for a Law Firm that was having an event in New York City. They called me directly and said that they found me online. When I got to the event, I had breakfast with the meeting planner and CEO before I spoke and somewhere in the conversation they mentioned that they found me on Executive Speakers Bureaus website and then they called me directly. I gave the speech and was paid. Then I called Richard Schelp, the owner of Executive Speakers Bureau, and told him that I needed to send him a check – the normal commission that Speakers Bureaus make when they book a
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How To Give a Compliment

Have you ever received a hollow compliment from someone? “You are doing a great job” – “Keep up the great work” While they mean well with those words, the truth is the compliment doesn’t do much for you and it doesn’t engender much respect or connection to them. As leaders, we are told to praise our people. As parents, we want to raise with praise. But I fear that all too often what we do is give hollow, meaningless compliments and no one is that much better for them. Not the giver nor the receiver. As a family, we started doing something a couple of years ago that has helped me learn to give genuine compliments. Every night before we go to bed, we say a family prayer. We rotate whose turn it is to say the prayer going in order of age. I go first, then my wife Sarah,
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Leadership Is Individual

Last week I had a speech in Hartford, CT speaking for a leadership group at The Hartford. Since it was two hours away from New York City, I decided to take my oldest daughter, Andie, and make a trip out of it. We had a blast! We explored the city from the 9/11 Memorial to Central Park. We saw Matilda on Broadway and even made a long visit to The American Girl Doll Store :). In May, I took my son Tanner on a fishing trip to Idaho. It was a totally different experience but an amazing bonding experience all the same. Each month we do a lot of things as a family, but my wife, Sarah, and I also do individual dates with our kids. The reason we do this is because we believe – Leadership Is Individual. You don’t lead a group of people, you lead individuals that
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