Are You Known For Customer Service?
My favorite fast food restaurant is Chick-fil-a. I love it! I love the chicken, but it’s the service that always leaves me impressed. According to QSR Magazine’s annual drive-thru report, Chick-fil-a is statistically the most polite restaurant chain out there. According to the report, Chick-fil-A employees said “thank you” in 95.2% of all drive-thru encounters and it really pays off. In 2015, the chain generated more revenue per restaurant than any other chain in the US. It’s these small pleasantries that really set Chick-fil-a apart in the industry and drives higher sales. The company invests more in its employees and they definitely see the benefit