Relevant Leadership Blog

How To Give a Compliment

Have you ever received a hollow compliment from someone? “You are doing a great job” – “Keep up the great work” While they mean well with those words, the truth is the compliment doesn’t do much for you and it doesn’t engender much respect or connection to them. As leaders, we are told to praise our people. As parents, we want to raise with praise. But I fear that all too often what we do is give hollow, meaningless compliments and no one is that much better for them. Not the giver nor the receiver. As a family, we started

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Everybody Likes Gifts

Everybody likes gifts. They may say they don’t but they do. What’s not to like? The surprise. The fact that someone thought of you. Gifts are great. But can we give better gifts? A few weeks ago we had some friends join us for a little getaway at out cabin. We had brought a new set of dishes with us to replace the ones there and while we were unloading, we dropped two mugs and they shattered.  Definitely not a big deal.  We cleaned up and moved on.  During their stay, we casually mentioned that we wanted to plant some wild flowers in

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Why Leaders Fail

Last week I hosted an event with Dr. Clinton Longnecker where we discussed leadership with a group of 50 leaders from various companies in Salt Lake City, UT. One of the fascinating discussions stemmed from the question, Why Do Leaders Fail? There are probably a myriad of answers as to why leaders fail, but I want to boil it down to three “ins” that need to be out. 1. Incongruency 2. Incompetency 3. Inconsistency 1. Incongruency – when leaders are not congruent they erode their influence and create distrust. We see this when a leader’s action are contrary to their

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Don’t Make Others Feel Small

I was once having a conversation with my assistant about another person. She paused for a moment and said, “Can I be honest?” I said, “Of course.” en she said, “Every time I interact with him, I feel like he has somewhere more important to be. He makes me feel like I don’t matter, like he is having the conversation because he has to and not because he wants to and he is ready to move on as quickly as possible.” Have you ever felt that from someone else? I’m sure we all have at one time or another. But

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Six Ways To Make People Like You

  When it comes to books about networking, building relationships and working with people, the undisputed classic is “How To Win Friends and Influence People.” Dale Carnegie wrote the book in 1936 and it has been read by millions of people since. One of the great realizations in the book is that although some people are more extroverted or affable, working with people is a learned skill that anyone can master. In the second section of the book, Carnegie offers what he calls “Six Ways To Make People Like You.” These are simple suggestions that can make a huge difference

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Develop Outward Thinking

The most effective formula for exerting real, positive and lasting influence on others is to consistently think of others first. Gordon B. Hinckley, a personal hero of mine, once said, “The best antidote for worry is work. The best medicine for despair is service. The best cure for weariness is to help someone even more tired.” He recalled a time early in his life when he was far from home on an assignment, feeling forlorn, abandoned and discouraged, and he received a simple piece of unexpected advice that transformed his life: “I wrote a letter home to my good father

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Validation Is The Key To Winning Every Argument

Disagreement is a part of every day life.  Whether in your personal life, business life, social life – disagreements happen.  I came across an interesting article, The Mistake You Make in Every Argument, that gave an interesting perspective on how to make the best of the often times unavoidable argument. How do you respond when someone says something you disagree with? Do you calmly tell the person why they are mistaken, do you jump right in to defensive mode and yell or do you retreat and let them have their way?  In his article, Dr. Liane Davey makes the argument

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How To Be A Great Teammate

I had the opportunity to hear my friend, Don Yeager, talk about the new book he co-authored with legendary catcher, David Ross, called Teammate. He gave 16 characteristics of high performing teammates and I want to share my top 5. · Humble – They don’t require the spotlight to feel important – Action – make a point to praise others, especially when you are being praised · Encouraging – they notice the success of others – Action – identify those co-workers who are struggling, and find ways to inspire them · Resourceful – they share what they learn and embrace

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Do Your People Know You Care?

Last week I spoke for Easter Seals Florida. They are an incredible non-profit organization that helps individuals with disabilities. I had the opportunity to spend some time with their CEO Sue Ventura and I came away inspired. We’ve all heard the saying, “People don’t care how much you know until they know how much you care.” I believe that’s true, and I often remind leaders that “You can live people without leading them but you cannot lead people without loving them.” My question is, do your people know you care about them? If your answer is yes then how do

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5 Ways To Build Credibility

Credibility is an essential ingredient for every one of us who want to build trust and influence.  Being a relevant leader is a balance between credibility and reliability. Here are 5 simple ways to build credibility. Highlight Your Past Experience & Qualifications. – People are looking for signs that you know what you are talking about and that you are a proven entity. Highlighting your past experience lends credibility and substance to your opinions and beliefs. Display How Much You Care – The old adage is true – “People don’t care how much you know until they know how much

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