The Power of a Name
There’s a new dry cleaner in my neighborhood. I went there a couple of times and then I’ve been out of town for the past month or so and I just went for the third time and as I walked in the guy working said “Ty Bennett, right?” And it surprised me. I told him I was impressed with his ability to remember names. He played off the complement, but was very interactive and personable during my visit. It reminded me how powerful a name was and where I learned that lesson. A few years ago I had a speech