I chat with David Arvin, author of Why Customers Leave and How to Win Them Back, about the mistakes that businesses make that push customers away and what we can do to remedy those mistakes to drive customer loyalty. Find out more about David at http://www.visibilityinternational.com/ and get a copy of his book at https://www.amazon.com/Why-Customers-Leave-Them-Back-ebook/dp/B07JCMQ4MD