Why Do Leaders Fail?

One of the speakers I brought to The Leadership Inc Institute last year was Dr. Clinton Longnecker. Dr. Longenecker discussed leadership with a group of 50 leaders from various companies in Salt Lake City, UT. One of the fascinating discussions stemmed from the question, Why Do Leaders Fail?   There are probably a myriad of answers as to why leaders fail, but I want to boil it down to three “ins” that need to be out. 1.Incongruency 2. Incompetency 3. Inconsistency   Incongruency – when leaders are not congruent they erode their influence and create distrust. We see this when a leader’s actions are contrary to their words; when the expectations or standards don’t apply to themselves, or when they don’t live the values they profess. To avoid failure in this area, leaders need to practice what they preach and set an example that people can follow.   Incompetency –
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Truly Successful People Value Growth

One of the things I have observed from truly successful people is that they value growth. They are constantly learning & getting better and to facilitate that growth they remain humble. After hours, weeks and years of hard work, it is amazing when that hard work starts to pay off and you start to see success and your goals coming to fruition. But so many fall into a similar trap as they begin to experience some success: a lack of humility. These words from Wynton Marsalis, the Pulitzer-prize winning musician and composer, serve as a necessary reminder when you begin to experience success: “You can tell when someone is truly humble, because they consistently observe and listen, the humble improve. They don’t assume, ‘I know the way.’ Humility engenders learning because it beats back the arrogance that puts blinders on. It leaves you open for truths to reveal themselves.” You
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Do You Have A Growth Mindset?

A couple of months ago I was working with a company who was using Carol Dweck’s book Mindset as a group study. Then last week a friend asked me if I had ever read the book Mindset? And yesterday while recording a podcast interview my guest talked about the importance of a growth mindset and so I figured the universe was trying to tell me to pull out this book that I read years ago and revisit it.   Mindset is a great book that I highly recommend and in it Dr. Dweck explains that there are five facets to this growth mindset.   Number one is to learn from failure. How we respond to failure and what we take from it is crucial. Number two is to embrace obstacles. Be willing to do the hard thing. Number three is giving your best effort, regardless of how you feel. It
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Better Motives Lead to Better Collaboration

Yesterday we hosted our Leadership Inc Institute and the trainer was Neil Staker.   We spent the day talking about collaboration and communication – it was great.   One of the points that stood out to me was that when it comes to dealing with people, our motives are more important than our behavior.   Why? Because better motives lead to better collaboration.   Even when we behave correctly (do the right things) if our motives are off, it can impact how it’s received and therefore the outcome.   Here are some examples: Offering advice under the guise of being helpful when you’re really just annoyed. Doing a job for others because you don’t trust them or are tired of waiting. Acting polite or supportive in front of people, only to criticize them or their ideas later. Asking questions that have more to do with undermining than understanding.   Are
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The Commitment Scale

What is the most important ingredient to achieve any goal? As we begin a new year all of us have goals, whether that is to build a business, to lose weight, to be, do or have anything in our life; I believe that the most important ingredient to achieve any goal is COMMITMENT. On my office wall I have a mantra that I believe to be true: “When you are interested you do what is convenient. When you are committed you do whatever it takes.” A high level of commitment is really what is required to achieve major goals in your life, and that brings us to the Commitment Scale. There are Four Levels of Commitment. If you understand this scale then you can consider your level of commitment and begin to understand may not be achieving at the level you want. The First Level of commitment is distraction. Most people live
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Here’s An Answer You Probably Don’t Want To Hear

  A couple of days ago I had a conversation with a speaker who said “I’m really good on stage, but I’m not getting booked for speeches as much as I would like to, do you have any suggestions?”   My answer is one that he probably didn’t want to hear, but it’s the truth. I said “Your problem is one of two things. Either 1 – you’re not as good as you think you are on the stage or 2 – you’re not marketing yourself the way you need to or as effectively as you need to.”   That might be hard to hear, but when you think about it that’s the truth. It’s true not just for speakers, it’s true for all of us. Think about an entrepreneur whose business is not growing in the way that they want it to. It’s either because their product or service
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Effort Is A Skill

On Nov 14 in the NBA the Jimmy Butler saga ended when the Minnesota Timberwolves trader Butler to the Philadelphia 76ers for Robert Covington and Dario Saric. If you aren’t a basketball fan, Butler was demanding a trade and it turned into an ugly ordeal. The interesting thing has been how much better the Timberwolves have been since the trade. A big reason for the uptick is the addition of Robert Covington. Covington is a skilled player but nobody would argue he’s more skilled than Jimmy Butler. What he brings to the table is an intangible that’s hard to measure. He brings energy. He is a guy on the court that plays hard on every play. Cheers on his teammates. Dives for loose balls and his energy is contagious – he raises the collective energy of the team. Here is my takeaway – Effort is a skill. And just like
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How Do You Respond To Crisis?

Last year after only a couple of weeks on the job, UBER CEO Dara Khosrowshahi was faced with a crisis. Government officials in London announced that they would not be renewing Uber’s license to operate in the city. Being shut down and in essence kicked out of one of the most popular cities in the world is a monumental crisis for a company like Uber. How would you respond? Crisis often brings out the worst in us. We react. Get emotional. Say things we regret. Lash out. It’s usually ugly. Instead, Uber’s Chief Executive sent an email to employees that showed composure, humility, emotional control and solution thinking. The part of the email that is most poignant is this: “While the impulse may be to say that this is unfair, one of the lessons I’ve learned over time is that change comes from self-reflection. So it’s worth examining how we got
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How to Deal With Negative Feedback

We all get negative feedback at times. That can come by way of a performance review, a critic, a well-meaning friend, rejection or through other tough experiences. We will all face mistakes, failures, and naysayers at some point – so the question isn’t how do we avoid negative feedback, but rather what do we do with it.   What drove me to write this post was the survey feedback I received from a particular conference a couple of years ago. I was the closing keynote speaker on leadership to a state association of CPAs. I felt the conference went well and the feedback was positive and afterwards as we had agreed to before – the client sent me the evaluation forms.   I received some great feedback. Here are a couple of comments: –       Ty was excellent, bring him back –       This was my favorite session of the two days
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The Growth/Death Analogy

Over the last few years, I have spoken to hundreds of thousands of people involved in every kind of business you can imagine.   I’ve spoken to retail businesses, fast food, insurance, health care, direct sales, government workers, lawyers, and the list goes on and on.   One of things that I have come away with is the Growth/Death Analogy.   When it comes to growth, businesses are just like people. A business is either growing or it’s dying. There really is no maintaining. With a business there is always attrition – so there has to be growth just to maintain status quo. So a business always has to be proactive, taking action, focusing on growth – or it starts to dwindle and move in the wrong direction.   The same is true with people. All of us are either growing or dying. We are either learning and developing or
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