Kindness Is A Better Game Plan

I could write this from a human decency standpoint and help you to see that we should be kinder to each other and extol the virtues of living this way but I also know that the people who need to read this are thinking what’s in it for me. So let me tell you why kindness is a strategy that will make you more influential. In other words – it’s a better game plan. Last year I got stuck in the middle of the chaos of Delta’s worldwide computer system going down. I was flying through Atlanta on my way to Boston. We landed at 7:30 and because of the system failure we couldn’t pull into the gate. We sat on the tarmac until 10:30 pm, there were hundreds of planes that were in our same boat so once they got the system back online it took quite a while
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Two Keys To Success

I was listening to a podcast where CJ McCollum (shooting guard for the Portland Trailblazers) was talking to Brian Koppelman (filmmaker who wrote and produced Rounders, Oceans 13 & his current show, Billions) Brian made a great point that two of the keys to success are: Being present Being comfortable in your own skin Being present is harder & harder in our busy, technology driven world & for that reason it is even more important. Being present with the people you are with is crucial to connection but being present in your work is also crucial to your effectiveness. Learning to eliminate distractions, turn down the noise & focus are skills of the highly successful. Being comfortable in your own skin is harder to teach. It eludes many people and their can be many reasons for that. I don’t know all the answers but a couple things that help are:
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Core Values Make You Valuable

I am a frequent flier of Delta airlines but when I was invited to speak to their leadership team, I was equally impressed with their values as a company. As I dove into the culture of the company to prepare for my speech I was impressed with their core values – what they call the Rules of The Road. Delta’s Core Values (Rules of the Road) o Always tell the truth HONESTY o Always keep your deals INTEGRITY o Don’t hurt anyone RESPECT o Try harder than all our competitors—never give up PERSEVERANCE o Care for our customers, our community and each other SERVANT LEADERSHIP The thing that impressed me is how well these values have permeated the organization and it struck me how few of the companies out there are clear on the values that drive their business – not only companies, but organizations, families and individuals too. What
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A Communication Lesson From Jerry Seinfeld

Jerry Seinfeld is one of the most recognized comedians in the world. In the early 90s it was Jerry’s comedy that spearheaded the popularity of observational humor. Here are a few of his funny observations: • According to most studies, people’s number one fear is public speaking. Number two is death. Death is number two. Does that sound right? This means to the average person, if you go to a funeral, you’re better off in the casket than doing the eulogy. • I was the best man at the wedding. If I’m the best man, why is she marrying him? • It’s amazing that the amount of news that happens in the world every day always just exactly fits the newspaper. Jerry is a great comedian and a great communicator and he taught a great lesson on communication when he said, “I will spend an hour taking an eight word sentence and editing
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What Country Music Taught Me About Public Speaking

When I was 16 years old, I had a girlfriend who slowly but surely converted me to country music. It started with Garth Brooks’ Standing Outside The Fire. Then it was Tim McGraw, Toby Keith and pretty soon I was hooked. Country music songs are great because they have much more of a story to them than most other genres of music. (I know what the haters are thinking – “my dog died, my wife left me, etc…) And within the stories of country music songs there is an incredible lesson for anyone who speaks to groups or gives presentations. I first recognized this pattern with Tim McGraw’s song – Don’t Take The Girl. Read the lyrics and then I’ll tell you how it applies. Don’t Take The Girl Johnny’s daddy was taking him fishin’ When he was eight years old A little girl came through the front gate holdin’
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